I charge a flat rate for Postage and Packaging:
£4.00 for Royal Mail 'tracked and signed for' for mainland UK
£10 for Royal Mail 'signed for' Europe and everywhere else it is £16 for Royal Mail 'tracked and signed for'. Please enquire if your country does not show up on the postage list at checkout and I will amend.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Don't worry if you change your mind (we all do on occasion) you can return your items to Elizabeth Larsen Knitwear. In the first instance can you please email firstname.lastname@example.org.
I gladly accept returns, exchanges and cancellations.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Returns are to be sent to:
Elizabeth Larsen Knitwear