FREQUENT QUESTIONS & ANSWERS
Welcome to Elizabeth Larsen Knitwear Questions and Answers section! Here, you’ll find helpful insights and information to address your most common enquiries. I'm committed to providing clear and concise information to enhance your experience. If you have a question that isn’t answered here, feel free to reach out!
Common Questions
How much is delivery?
Enjoy free standard postage within the UK on orders over £50! For orders under £50, a standard delivery fee of £3.99 applies. All orders are sent via Royal Mail with tracking for your peace of mind. Additional delivery options are available as an upgrade.
How long does it take for an order to be dispatched?
Typically, knitwear items are ready for dispatch within 3 to 7 days.
If you need your item sooner, please reach out, and I'll let you know if it's already knitted and ready to be posted.
Can I return an item?
At Elizabeth Larsen Knitwear, I take great care and attention to detail whilst hand crafting each knitted item. However, if you are not fully satisfied or the item is not quite what you expected, you can return it for an exchange or a refund. Follow the return instructions on the link below.
Do you post worldwide?
Elizabeth Larsen Knitwear delivers to varies countries around the world but due to constant evolving shipping complexities, it can be challenging for businesses like mine to stay updated. If you have questions about shipping to your country, please reach out. I'm here to help!
Where is the knitwear made?
Experience the artistry of unique pieces, lovingly handcrafted in Cumbria, England, with a vintage domestic knitting machine. Each item showcases my passion and skill, a commitment to exceptional craftsmanship. Uncover the story and inspiration that drive these remarkable creations.
What payment methods do you accept?
At Elizabeth Larsen Knitwear, I prioritise your shopping experience by offering secure card payments through both Stripe and PayPal, ensuring a smooth and safe transaction. Plus, Iaccept multiple currencies, making it easy for customers around the world. Happy shopping!
Do you sell gift cards?
Gift cards for Elizabeth Larsen Knitwear are available for purchase in various denominations. Treat someone special to the of cosy, handcrafted knitwear. Perfect for any occasion, these gift cards allow the recipient to choose their favourite pieces. Share the warmth and style of Elizabeth Larsen Knitwear today!
Do you have a rewards scheme?
Join the Elizabeth Larsen Knitwear Loyalty Program today and unlock exclusive perks and special discounts just for you! As a member, you'll enjoy all the benefits that come with being part of our community. Sign up now start reaping the rewards!